Refund Policy
Refund Policy
Effective Date: May 2026
30-Day Satisfaction Guarantee
We stand behind every product we make. If you are not fully satisfied with your first order, contact us within 30 days of delivery and we will make it right — whether that means a replacement or a full refund.
How to Request a Refund
Email us at hello@eunaria.com with your order number and a brief description of the issue. We aim to respond within 2 business days.
Conditions
- Refund requests must be made within 30 days of delivery.
- The 30-day guarantee applies to your first order of each product.
- Subscription orders after the first are not eligible for refunds unless the product is damaged or defective.
Damaged or Defective Items
If you receive a damaged or defective product, please contact us immediately at hello@eunaria.com with a photo and your order number. We will send a replacement at no cost.
Contact
hello@eunaria.com
RB Nexus Holdings LLC, 30 N Gould St, STE R, Sheridan, WY 82801, USA